Rules
Privacy Policy
PRIVACY POLICY
This Privacy Policy describes how Valuta.in.ua Service (hereinafter referred to as the “Service”) collects, uses, stores, and protects the personal data of users in connection with the provision of services, including compliance with AML/KYC/SoF requirements.
By using the Service, the User agrees to the terms of this Privacy Policy.
1. DATA CONTROLLER
The Service acts as the data controller for the processing of personal data in accordance with applicable data protection laws and AML/CTF (Counter-Terrorist Financing) regulations.
2. PERSONAL DATA COLLECTED
The Service may collect and process the following categories of personal data:
Identification data: full name, date of birth, nationality;
Identity verification data: passport, ID card, driver’s license, selfies, video verification;
Contact data: email address, phone number (if provided);
Transaction data: wallet addresses, transaction hashes, exchange details;
Technical data: IP address, browser type, device information;
Communication data: correspondence with support, submitted requests.
The Service does not collect more data than is strictly necessary for the purposes described below.
3. PURPOSE OF DATA PROCESSING
Personal data is processed strictly for the following purposes:
Compliance with AML/KYC/SoF obligations;
Prevention of fraud, money laundering, and illicit activities;
Transaction processing and infrastructure security;
Risk assessment and KYT (transaction monitoring);
Communication with users and fulfilling support requests;
Compliance with general legal and regulatory requirements.
4. LEGAL BASIS FOR PROCESSING
The processing of personal data is based on:
Compliance with legal obligations: (AML/CTF laws);
Legitimate interests of the Service: (fraud prevention, network security);
User consent: where explicitly required or provided.
5. DATA SHARING AND DISCLOSURE
The Service may share personal data only in the following cases:
With AML/KYT providers and analytical services for risk assessment;
With payment providers and technical partners where strictly necessary for operations;
With law enforcement or regulatory authorities upon receiving a lawful request;
In compliance with court orders or mandatory legal obligations.
The Service does not sell or rent personal data to third parties.
6. DATA STORAGE AND SECURITY
The Service implements appropriate technical and organizational measures to protect personal data, including:
Encryption of data at rest and in transit (SSL/TLS);
Use of secure servers and restricted physical/digital access;
Role-based access control (RBAC) and comprehensive logging of administrative actions;
Protection against unauthorized access, alteration, or disclosure.
7. DATA RETENTION
Personal data collected for AML/KYC/SoF purposes is retained for the period required by applicable laws and regulatory standards, typically up to 5 years after the completion of the transaction or termination of the business relationship. After the retention period expires, data is securely deleted or anonymized.
8. USER RIGHTS
Subject to applicable law, the User has the right to:
Request access to their personal data;
Request correction of inaccurate or incomplete data;
Request restriction of processing where applicable.
Note: The deletion of personal data may be restricted or prohibited due to mandatory AML/CTF legal retention obligations.
9. COOKIES AND TECHNICAL DATA
The Service may use cookies and similar technologies to ensure the proper functioning of the website, improve user experience, and analyze platform traffic.
10. LINKS TO AML/KYC POLICY
The processing of personal data related to identity verification and transaction monitoring is further described in the AML/KYC/SoF Policy, which forms an integral part of the Service’s compliance framework.
11. CHANGES TO THIS POLICY
The Service reserves the right to update this Privacy Policy at any time. Continued use of the Service following any updates constitutes acceptance of the revised version.
12. CONTACT INFORMATION
For any questions related to personal data processing, Users may contact the Service via the contact details provided on the official website.
Effective Date: 01/04/2026
